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SDSU Extension iGrow



Ask an Expert” on iGrow.org:  (The link opens on the iGrow home page. Scroll down to find the Ask an Expert feature.) 


Submit a question via the Internet and receive a response in most cases within 48 hours from local and regional experts (including some Master Gardeners) with expertise in horticulture.  A photo (of up to 1 MB) can be attached. The“Ask an Expert” button is available 24 hrs./day to take questions, and will direct questions back to South Dakota experts to answer if the questioner gives his/her location.

AnswerLine at 1-888.393-6336:  For clientele who prefer a phone call, AnswerLine is staffed from 8:00 a.m. to 5:00 p.m. Central time, Monday-Friday.  Trained staff will help callers identify the right questions to ask to assure a national network of experts have the information needed to answer clientele’s questions within 48 hours.  Staff will not answer calls directly.  Clientele will be asked to provide an email address through which answers will be returned.  For clientele without access to email, a generic email address ofsdsu.hort.questions@sdstate.edu may be used. Clients will receive follow-up communication with the answer.  Please do not use this email to ask questions directly.


If the above options do not result in providing the requested information, some questions may be directed to Extension specialists and field specialists. In the West River, those are the two offices cited above. 


* Note:  Extension Regional Centers and some County Extension Offices will assist clientele in using the above options, but are not expected to provide instant answers to clientele questions.

News

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